Shipping policy

Thank you for shopping at Gardenia. We are committed to delivering healthy plants safely and on time.

1. Shipping Areas

We currently ship to:

• Local areas: [list your areas]

• Nationwide (if applicable)

Please note that some large or special plants may have delivery limitations. Our team will contact you if any issues arise.

2. Order Processing Time

Orders are processed within 1–2 business days after confirmation.

Orders placed after 5:00 PM will be processed on the next business day.

3. Estimated Delivery Time

• Local deliveries: 1–2 business days

• Other regions: 2–5 business days

Delivery times may vary due to weather conditions, carrier delays, or other unforeseen circumstances.

4. Shipping Fees

Shipping costs are calculated based on:

• Delivery distance

• Plant size and quantity

• Pot type and packaging materials

Exact shipping fees will be confirmed before completing your order.

🎁 Free shipping on orders over [e.g. $50] within [applicable area].

5. Plant Packaging

All plants are carefully packed to ensure safe delivery:

• Roots and soil are securely wrapped

• Plants are protected with cushioning materials

• Moisture is maintained during transit

We take every step to ensure your plants arrive in excellent condition.

6. Inspection Upon Delivery

Please inspect your order immediately upon arrival:

✅ Correct plant variety
✅ No major damage
✅ Correct quantity

If there are any issues, please contact us within 24 hours of delivery and provide photos.

7. Non-Returnable Conditions

We do not accept returns or replacements for:

• Plant damage caused by improper care after delivery

• Change of mind after shipment

• Weather-related stress after receipt

8. Contact Information

📞 Phone: [Your phone number]
💬 WhatsApp/Facebook: [Your link]
📧 Email: [Your email]

If you’d like, I can also provide:

✅ A shorter website version
✅ A more formal/legal version
✅ Add plant warranty section
✅ Customize for Etsy / Shopify / Instagram shops

Just tell me 🌱